When asked if we could help a small company in the service industry, it was the same old story – The Exec Team had forgotten what it’s like to be a ‘C’. After a brief consultation, some familiarisation and diagnostic work, we were ready to help. The CEO had this to say at the end of the day, “we have experienced a day never to be forgotten, that little box of tricks has opened my eyes and helped me understand how we can be successful again.”